Even though the web hosting service supplied by the different companies is roughly identical, every provider has got a personalized platform with its own tweaks and different ways to complete specific operations. For this reason, an elaborate knowledge base will be exceptionally useful both for persons with little or no practical experience and for technically practiced users who will at some point learn how specific procedures are performed, but will waste precious time in the meantime. The objective of such a knowledge base is to make the hosting service quick and simple to use, saving users time and effort. The end result is more content customers, as they can swiftly find the information they are looking for, and a whole lot less work for the client care team, because typically the majority of the enquiries and issues that clients have are already listed in the knowledge base. On the condition that the articles are well-written and encompass more topics, you will be able to get to know more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting packages come with an elaborate knowledge base where you can find information on all the difficulties that you could confront and their solutions. You can learn how to create and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but you’re unable to send emails, for instance. We’ve tried our very best to be as exhaustive as possible and to cover all the available options so as to help you save time and effort and to supply you with different solutions for each and every problem. The knowledge base comprises educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in every Control Panel section, whereas if you want to check the whole article archive, you can go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared a comprehensive knowledge base for all our present and prospective customers, so if you buy a semi-dedicated server account through us, you will be able to find any info that you are looking for at any moment. We have loads of informative articles, which will help you understand better what is happening in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are only two instances. Our elaborate tutorials will help you accomplish anything you wish – extract files from an archive, import a MySQL database, forward a domain name, etc. On top of that, we also have troubleshooting guidelines, which will enable you to discover what causes a specific problem and the likely solutions for it. If you are not able to send emails or your domain name returns an HTTP 500 error message, for instance, you can refer to our knowledge base and rectify the problem straight away. You can access the articles through any section of the Control Panel, as well as through the all-encompassing Help section.