Phone Support in Shared Web Hosting
Our shared web hosting plans include phone support 14 hrs per day even on official holidays, which means that if you do not have an account yet, you will be able to call us and find out more about our services or if we will meet the system requirements for your web sites. For your benefit, we have local telephone lines in the U.S.A., Great Britain and Australia, so that you're able to contact the number which is closer to you. In case you are a current customer, we will help you in a timely manner with all the general and billing matters as well as with numerous tech matters in order to save you time and efforts - we are aware of the fact that often it's quicker to consult with a live person and get things done right away. Certainly, some situations simply cannot be managed on the telephone, so if this is the case you're able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Servers
If you need additional information for the Linux semi-dedicated hosting plans that we offer, you will be able to call some of the three support phone lines that we have worldwide - in the U.S.A., Great Britain and Australia. By doing this, you are able to check ahead of time if our solutions are suitable for your web sites. In case you are already our client and you have a semi-dedicated account, you're able to get in touch with us on the phone for 14 hours daily about any type of billing or general questions. For strictly technical issues you will have to take advantage of our ticketing system to get in touch with our technical support because someproblems just need additional time to be solved, but we can help you on the phone with a number of minor technical problems as well, saving you time and efforts.