1 hour ticket response
We are devoted to offering a quick and adequate response to every tech support ticket posted by a customer. Our seasoned help desk support staff members will review your request and will think of the best solution. We offer a 1–hour response time guarantee for all helpdesk tickets. As a matter of fact, the average response time has proved to be 20 minutes.
A Top–Notch Help Desk Support Service
Each member of our help desk staff has many years of experience in the Linux shared web hosting plans market and almost all of them have worked for us for at least five years. They all are ready to answer all your queries in the most professional manner possible.
A User–Friendly Help Center
In the Website Control Panel you will find an easy–to–navigate Help Center section where you can get quick suggestions on how you can use our services. You can get the answers to your questions in our F.A.Q. library, see more hints in the web hosting account management articles or check out the how–to video tutorials.